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Currently we are hiring for the following positions:
1. Customer Engagement Specialist
- Understanding requirements and providing the best way to use the product
- Maximize revenues from the same accounts by delivering the most expected content and upselling.
- Engage customers to buy more promote more and demonstrate more loyalty.
- To improve client engagement for a company by assisting with projects and helping solve problems.
- Must handle clients with empathy and patience
2. Client Service Executive
- Establishing relationship with the clients of the company.
- Ensuring that the needs of the clients are met so that they are satisfied and leads to increase in the profit of the organization.
- Employing sales skills in order to achieve the sales target.
- Identifying as well developing sources in order to get more clients.
- Attending meeting s clients or interacting with them via telephone or written communication.
- Overcoming the resistance of the clients and their objections to products.
- Maintaining accurate data base about current as well as potential clients.
- Advising the higher management about the client needs.
- Taking enquiry details from client accurately.
- Preparing and providing weekly scheduled of planned activities.
- Streamlining business operations to reduce costs.
3. Business Development Executive
- Qualifying leads from marketing campaigns as sales opportunities
- Contacting potential clients through cold calls emails linkedin and using data search tools like ZOOMINFO and SEAMLESS
- Presenting our company to potential clients
- Identify client needs and suggest appropriate products/services
- Customize product solutions to increase customer satisfaction
- Proactively seek new business opportunities in the market
- Build long-term trusting relationships with clients
**Requirements**:
1. Must have a go-getter kind of attitude.
2. Must have excellent communications skills
3. Should be ready to work in night shift
4. Should be able to work in a team.